| Training Services
Once an organization's DocumentLOKTM solution has been installed, customized, configured, and thoroughly tested, our world-class training services begin.
Our #1 priority is ensuring that all employees are thoroughly trained and comfortable with the new software. Depending upon the unique needs and goals of the organization, the training phase of an organization's implementation can take on one or more different formats:
Online (Web-Based)Training: In most situations, certain introductory training can be very effectively conducted via online, or web-based training courses. Our constantly-growing catalog of Bull Valley University online training courses are specifically designed to do exactly that - to provide our end users with comprehensive introductory training - so that all of your staff members start out on a level playing field, and the effectiveness of live, remote and/or on-site training can be maximized.
Remote Training: This is most often requested in SMB (Small to Medium Business) implementations, where budgetary concerns are a priority. In this scenario, our Trainers conduct one or more classroom-style training sessions via the Internet.
On-Site Training: Clearly, this approach affords the greatest degree of interaction between an organization's employees and our Trainers. Depending upon the number of employees to be trained, our Trainer may conduct one or more classroom-style sessions, one-on-one sessions with individual employees, or both. The utilization of both group and individualized approaches, combined with multimedia presentations, thorough reference materials, and multi-sensory (auditory, visual and hands-on) training sessions provide a multi-faceted educational experience which addresses the many varied learning styles that different individuals require.
Both Remote and On-Site Training: In some situations, our Trainers may perform both remote and on-site training sessions. By remotely conducting one or more introductory training classes, many organizations feel that the productivity of the on-site training sessions can be maximized, providing greater depth and detail to the training experience.
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Advanced Training
In many situations, an organization may also choose to engage our Professional Services Group to conduct additional training to satisfy a number of needs:
Newly-Hired Employees: As an organization grows, new employees may require DocumentLOKTM or ContentLOKTM training, if current staff members are unable to, or uncomfortable with providing the training themselves.
Advanced Training: As organizations become comfortable with their DocumentLOKTM or ContentLOKTM systems, they invariably want to maximize the use of their systems by utilizing some of the more advanced functions that the software has to offer. Our Professional Services Group is ready to help these organizations "take it to the next level" by providing the advanced training necessary to increase their compliance and productivity gains even more.
New Functionality: Bull Valley Software is continually enhancing both DocumentLOKTM and ContentLOKTM, adding powerful new features and expanding existing functionality, in response to both market demands and the requests of our client base. As new features are added, many organizations feel it advantageous to engage our Professional Services Group to conduct training sessions on the new functionality.
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